If you were hoping to kickstart the holiday cheer by having a few races in Polyphony Digital’s GT Sport, think again. The servers for the game are currently down and there’s no sign of them coming back online anytime soon.
Players are being greeted with error messages (NE-2119440) stating that the online servers are not available and that any progress made while not being connected to the servers will not be saved. So even if you’re playing the newly released single player portion, you can’t save your progress.
Polyphony Digital has offered a statement and a potential solution to the problem:
Currently we are experiencing an unstable connection from the Gran Turismo Sport servers to the PlayStation Network servers.
Because of this, an error message is displayed notifying that the game cannot connect to the network.
For the time being, we have found that in some cases it is still possible to bypass the issue and connect to the server by ignoring the correction error messages and going to the top screen, then trying to manually “Reconnect to the Network” a few times.
Please wait while we investigate the cause of this issue together with the PlayStation Network.
We apologize for the inconvenience caused to our users.
The problem is that the offered solution may or may not work. We’ve tried for the best part of an hour here at Pure PlayStation HQ and we’re still no closer to having a functional game. It’s a poor showing from Sony and Polyphony, that’s for sure.
Sony has been pushing GT Sport pretty hard the past couple of weeks with price drops and what not, so it’s a shame to see the game essentially useless so close to Christmas when new players will be eagerly logging on.